Episode 6: Leveling Up Your Career
In this episode (our last!), we talk about different ways to level up your career with the support skills you’ve cultivated — whether it keeps …
Episode 5: The ABCs of Customer Support
In this episode, we discuss the terms and jargon you may hear as you start your Support network. This is an info-heavy episode, but our …
Episode 4: Burnout
In this episode, we discuss a common challenge for those working in tech support: burnout. We explore how it happens, why it happens, and ways …
Episode 3: Tools to Know
What tools do you need to know in order to not just do but excel at a support job? In this episode, we walk you …
Episode 2: Applying to and Interviewing for Support Roles
Show Notes Introductions at 0 minsEvaluating which jobs to apply to at 1:16 (Sample Job Description)Resume tips at 5:11Highlighting transferrable skills at 8:14Cover letters at …
Episode 2: Applying to and Interviewing for Support Roles Read More »
Episode 1:Pursuing A Career In Tech Support
Show Notes: Introductions at 0 minsTech industry impact by Covid at 2:50What skills are translatable at 4:08Inclusion and growth at 4:55Backgrounds and transitioning into tech …